Senior Customer Solutions Engineer
Fastly · Denver, CO; San Francisco, CA
Posted about 2 months ago · $132,060 to $186,444
or apply directly on Fastly's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Fastly's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- Yes 67% of Fastly's roles list one
- Ghost-job risk at Fastly
- high 37 stale, 3 reposted of 49 open
- Hiring momentum
- 81 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Fastly's own greenhouse board since 2026-08-03. Full hiring picture for Fastly.
About this role
The Senior Technical Solutions Engineer at Fastly will serve as the primary technical contact for key clients, building strong relationships and providing expert guidance on Fastly's products and services. Responsibilities include post-sales implementation, troubleshooting, and collaborating with various internal teams to ensure customer success and satisfaction. This role also involves mentoring junior engineers and advocating for customer needs within the company.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fastly as an employer.
What you need
- At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services roles
- Strong technical background and customer orientation
- Technical experience with HTTP, TCP, TLS, DNS, and other common protocols
- Experience with scripting languages and web platforms, especially Varnish and VCL
- Familiarity with *nix operating systems
- Understanding of underlying internet technologies
What you get
- Comprehensive benefits package including medical, dental, and vision insurance
- Family planning and mental health support
- Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- Flexible Vacation policy
- Up to 18 days of accrued paid sick leave
Worth weighing
- No specific mention of technology stack beyond general protocols and scripting languages
- Role may require occasional travel for customer meetings
- Flexible schedule may be necessary based on customer needs
Summarised from Fastly's posting. Read the full original.
Listed by Fastly on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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