or apply directly on Ethos Life's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 50 days Ethos Life's roles stay open a median of 53 days
- Reposted
- No
- Salary listed
- No 52% of Ethos Life's roles list one
- Ghost-job risk at Ethos Life
- high 38 stale, 5 reposted of 64 open
- Hiring momentum
- 96 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-26
Measured from postings appearing on and disappearing from Ethos Life's own greenhouse board since 2026-08-03. Full hiring picture for Ethos Life.
About this role
As a Policy Administration Associate at Ethos, you will manage policy servicing requests and complex transactions while ensuring a high-quality experience for policyholders. Your role involves collaborating with various departments to resolve customer issues, maintaining accurate records, and identifying process improvement opportunities. Strong attention to detail and excellent communication skills are essential for success in this position.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ethos Life as an employer.
What you need
- 3+ years experience in operations, customer support, customer success, or related role
- Proficiency working with Salesforce or equivalent support/help desk software
- Excellent time management and prioritization skills
- Excellent phone presence and written communication skills
- Ability to work independently and collaboratively with various departments
Nice to have
- Experience in life insurance or related industry
- Bachelor’s degree preferred
- Creative approach to problem solving
- Experience handling inbound and/or outbound phone calls in a customer service or support environment
Worth weighing
- No salary listed
- Role involves managing a high volume of requests which may be stressful
- Experience in life insurance preferred but not mandatory
Summarised from Ethos Life's posting. Read the full original.
Listed by Ethos Life on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.
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