or apply directly on Ethos Life's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Ethos Life's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 52% of Ethos Life's roles list one
- Ghost-job risk at Ethos Life
- high 32 stale, 5 reposted of 64 open
- Hiring momentum
- 96 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ethos Life's own greenhouse board since 2026-08-03. Full hiring picture for Ethos Life.
About this role
As a Customer Operations Associate at Ethos, you will focus on providing exceptional service to customers and insurance agents, ensuring accurate communication regarding policy statuses and agent compensation. Your role involves handling inquiries via various channels, developing a strong understanding of Ethos products, and identifying opportunities for process improvements. Attention to detail and strong problem-solving skills are essential for success in this dynamic environment.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ethos Life as an employer.
What you need
- 1-3 years experience in customer support, customer success, operations, or related role
- Very detail oriented, especially while working with agent compensation and contract details
- Strong intellectual curiosity and drive to solve problems
- Excellent time management, highly organized and prioritization necessary to balance all responsibilities
- Excellent phone presence, screen navigation and written communications skills.
Nice to have
- Experience in life insurance or related industry
- Bachelor’s degree preferred
- Proficiency working with Salesforce or equivalent support/help desk software preferred
Worth weighing
- No salary listed
- Experience in life insurance is a plus but not required, indicating a potential learning curve for candidates without that background.
- The role requires adaptability to change and a high level of detail orientation, which may be challenging in a fast-paced environment.
Summarised from Ethos Life's posting. Read the full original.
Listed by Ethos Life on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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