or apply directly on Ethos Life's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 72 days Ethos Life's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 52% of Ethos Life's roles list one
- Ghost-job risk at Ethos Life
- high 64 stale, 5 reposted of 64 open
- Hiring momentum
- 96 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Ethos Life's own greenhouse board since 2026-08-03. Full hiring picture for Ethos Life.
About this role
As a Customer Operations Associate at Ethos, you will focus on delivering exceptional service to customers and insurance agents. Your responsibilities will include ensuring accurate communication regarding policy statuses and agent compensations, providing support through various channels, and identifying opportunities for process improvements. Strong attention to detail and problem-solving skills are essential for success in this dynamic role.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ethos Life as an employer.
What you need
- 1-3 years experience in customer support, customer success, operations, or related role
- Very detail oriented, especially while working with agent compensation and contract details
- Strong intellectual curiosity and drive to solve problems
- Excellent time management, highly organized and prioritization necessary to balance all responsibilities
- Excellent phone presence, screen navigation and written communications skills.
Nice to have
- Experience in life insurance or related industry
- Bachelor’s degree preferred
- Proficiency working with Salesforce or equivalent support/help desk software preferred
Worth weighing
- No salary listed
- Role involves handling complex agent payments and contract details which may require a steep learning curve
- Dynamic environment may imply frequent changes in tasks and responsibilities
Summarised from Ethos Life's posting. Read the full original.
Listed by Ethos Life on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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