Esri

Service Delivery Technician

Esri · Redlands, CA

Posted about 2 months ago

or apply directly on Esri's site. We never take the application ourselves.

Is this posting real?

This role has been open
71 days
Esri's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Esri's roles list one
Ghost-job risk at Esri
high
448 stale, 7 reposted of 453 open
Hiring momentum
664 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Esri's own greenhouse board since 2026-08-03. Full hiring picture for Esri.

About this role

As a Service Delivery Technician at Esri, you will be responsible for resolving technical issues both in person and remotely, managing service requests, and maintaining documentation within the service desk knowledge base. You will also troubleshoot and repair desktop technologies, assist with software testing, and coordinate the setup and delivery of computer-related equipment.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Esri as an employer.

What you need

  • 1+ years of relevant experience
  • Experience with helpdesk and/or end user support
  • Excellent communication and customer service skills
  • Ability to troubleshoot and recommend solutions
  • Ability to work effectively in a fast-paced team environment as well as independently
  • Desktop/Laptop hardware and software support

Nice to have

  • Bachelor's degree preferred
  • Experience with Exchange, VPN, Active Directory, and Office Products
  • A+ or similar certification

What you get

  • Industry-leading health and welfare benefits including medical, dental, and vision
  • Basic and supplemental life insurance for employees and their families
  • 401(k) and profit-sharing programs
  • Minimum accrual of 64 hours of vacation leave
  • Twelve paid holidays throughout the calendar year
  • Opportunities for personal and professional growth

Worth weighing

  • No specific mention of the technology stack used
  • Base salary range provided but may vary based on multiple factors
  • Company emphasizes diversity and inclusion, which may appeal to candidates valuing these principles

Summarised from Esri's posting. Read the full original.

Listed by Esri on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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