PitchMeAI Jobs
ePlus Technology, inc.

Service Desk Analyst II (Req #1409)

ePlus Technology, inc. · Washington, DC

Posted 8 days ago

or apply directly on ePlus Technology, inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
ePlus Technology, inc.'s roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of ePlus Technology, inc.'s roles list one
Ghost-job risk at ePlus Technology, inc.
high
40 stale, 3 reposted of 63 open
Hiring momentum
99 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from ePlus Technology, inc.'s own greenhouse board since 2026-08-03. Full hiring picture for ePlus Technology, inc..

About this role

As a Service Desk Analyst II, you will provide Level 2 technical support to customers through calls and emails, diagnosing and resolving issues efficiently. Your role includes documenting problems, mentoring junior analysts, and ensuring excellent customer service while working collaboratively in a team environment. You will also need to maintain reliable internet access for remote interactions and stay motivated to improve your technical skills.

Our read on this posting3.0out of 5
benefits
3/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ePlus Technology, inc. as an employer.

What you need

  • High School diploma required
  • Three years of IT related experience required
  • Strong verbal communication skills
  • Strong written communication skills
  • Knowledgeable in use of MS Excel, Word, Outlook
  • Data analysis and troubleshooting skills

What you get

  • Initial base salary range between $21.63 and $31.25 hourly
  • Compensation structure may include commissions and discretionary bonuses
  • Full range of medical, financial, and/or other benefits
  • 401(k) eligibility
  • Employee stock purchase program
  • Various paid time off benefits, such as vacation, sick time, and personal leave

Worth weighing

  • Remote position requires being on camera during interactions
  • Reliable high-speed internet access is mandatory
  • Base salary may be modified based on performance and market factors

Summarised from ePlus Technology, inc.'s posting. Read the full original.

Listed by ePlus Technology, inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at ePlus Technology, inc.

All 63 open roles at ePlus Technology, inc. →

Apply to a Service Desk Analyst II (Req #1409) position at ePlus Technology, inc. - Jobs near me at Washington, DC