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ePlus Technology, inc.

MSC Collaboration Engineer III (Req #1393)

ePlus Technology, inc. · Remote, US

Posted about a month ago

or apply directly on ePlus Technology, inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
40 days
ePlus Technology, inc.'s roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of ePlus Technology, inc.'s roles list one
Ghost-job risk at ePlus Technology, inc.
high
53 stale, 3 reposted of 63 open
Hiring momentum
99 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from ePlus Technology, inc.'s own greenhouse board since 2026-08-03. Full hiring picture for ePlus Technology, inc..

About this role

As a Managed Service Center Tier 3 Collaboration Engineer, you will provide advanced technical support for Cisco's Enterprise Collaboration products, assisting both internal and external customers. Your role involves troubleshooting hardware and software issues, mentoring team members, and improving processes and tools for better service delivery. You will also engage in after-hours support and maintain technical documentation to enhance customer satisfaction.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ePlus Technology, inc. as an employer.

What you need

  • Experience providing second and third level technical support for Cisco Enterprise Collaboration products
  • In-depth troubleshooting experience with Cisco Collaboration infrastructure, endpoints, and gateways
  • Practical knowledge of SIP, H.323, Unix/Linux, AD/Exchange, Video, Unified Contact Center, Cisco QoS, and Routing/Switching
  • Excellent written, verbal, presentation, and interpersonal communication skills
  • CCNA Collaboration certification
  • Willingness to be on call 24/7/365 with limited exceptions

Nice to have

  • CCNP Collaboration certification
  • CCIE Voice or Collaboration certification (highly preferred)
  • Practical working knowledge of WebEx Calling and Contact Center, Zoom Phone and Contact Center
  • Substantial field implementation experience

What you get

  • Base salary range between $110,000 and $150,000 annually
  • Total compensation may include commissions and discretionary bonuses
  • Full range of medical, financial, and other benefits including 401(k) eligibility and various paid time off benefits

Worth weighing

  • No specific mention of remote work policies beyond the location being remote
  • Salary range is broad and may vary based on multiple factors
  • Position is at-will, meaning salary and compensation can change at any time based on performance and market factors

Summarised from ePlus Technology, inc.'s posting. Read the full original.

Listed by ePlus Technology, inc. on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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