Eon

Senior Support Engineer

Eon · US - Remote

Posted 19 days ago

or apply directly on Eon's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Eon's roles stay open a median of 45 days
Reposted
No
Salary listed
No
10% of Eon's roles list one
Ghost-job risk at Eon
high
18 stale, 0 reposted of 29 open
Hiring momentum
38 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Eon's own greenhouse board since 2026-08-03. Full hiring picture for Eon.

About this role

As a Senior Support Engineer at Eon, you will provide technical support to customers, troubleshooting issues related to the Eon product using logs, networking, and system administration. Your role will involve creating documentation, developing custom solutions through coding and scripting, and participating in an on-call rotation for after-hours support. You will also be responsible for incident management and collaborating with other teams to enhance the support experience.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Eon as an employer.

What you need

  • 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
  • 2+ years experience with Cloud technologies (Azure, AWS, GCP)
  • Experience in reading or debugging code in one or more of the following: Go, Python, JavaScript
  • Proficiency with command-line tools and Linux operating system environments
  • Experience with DevOps technologies
  • Familiar with REST APIs or GraphQL

What you get

  • Equity Participation (RSUs!)
  • 401K match
  • Paid Parental Leave
  • Generous benefits including medical, dental, and vision options available to you
  • Vibrant office with meals, happy hours, employee events, and volunteer days
  • Home office setup and culture events for remote employees

Worth weighing

  • Must be comfortable working 9-6 EST
  • Participation in on-call rotation for after-hours, holiday, and weekend support coverage

Summarised from Eon's posting. Read the full original.

Listed by Eon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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