PitchMeAI Jobs
Entrata

Technical Support Representative

Entrata · United States

Posted about 2 months ago · Previously reposted

or apply directly on Entrata's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
Entrata's roles stay open a median of 35 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of Entrata's roles list one
Ghost-job risk at Entrata
high
10 stale, 3 reposted of 22 open
Hiring momentum
31 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-24

Measured from postings appearing on and disappearing from Entrata's own lever board since 2026-08-04. Full hiring picture for Entrata.

About this role

The Technical Support Representative at Entrata is responsible for providing frontline technical assistance to customers using property management solutions. This role includes troubleshooting and resolving software-related issues while ensuring high levels of customer service. The representative will also collaborate with internal teams to escalate and address complex technical challenges.

Our read on this posting2.6out of 5
benefits
5/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Entrata as an employer.

What you need

  • Experience in technical support or customer service
  • Strong troubleshooting and diagnostic skills
  • Ability to maintain professionalism and high customer service standards
  • Availability Monday through Friday from 9:00 AM to 6:00 PM MST

What you get

  • Flexible and transparent culture with remote and hybrid work options
  • Generous vacation time and frequent company recharge days
  • Comprehensive medical, dental, and vision coverage including fertility benefits
  • HSA/FSA options and employer-paid disability benefits
  • Access to 401(k) or similar retirement plans with employer matching
  • Wellness initiatives including gym access and mental health resources

Worth weighing

  • Candidates must be located in specific states: Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida
  • Role may involve dealing with complex technical challenges that require collaboration with internal teams

Summarised from Entrata's posting. Read the full original.

Listed by Entrata on their lever job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.

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