Senior Technical Support Representative
Entrata · United States
Posted about 3 months ago · Previously reposted
or apply directly on Entrata's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 79 days Entrata's roles stay open a median of 64 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Entrata's roles list one
- Ghost-job risk at Entrata
- high 16 stale, 3 reposted of 22 open
- Hiring momentum
- 31 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Entrata's own lever board since 2026-08-04. Full hiring picture for Entrata.
About this role
As a Senior Technical Support Representative at Entrata, you will be responsible for providing high-level technical support to clients using AI-driven property management technology. Your role will involve troubleshooting issues, assisting with product inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Entrata as an employer.
What you need
- Experience in technical support or customer service
- Strong problem-solving skills
- Excellent communication skills
- Ability to work in a fast-paced environment
What you get
- Flexible and transparent culture with remote and hybrid work options
- Generous vacation time and frequent company recharge days
- Comprehensive medical, dental, and vision coverage including fertility benefits
- HSA/FSA options and employer-paid disability benefits
- Access to 401(k) with employer matching
- Wellness initiatives promoting physical and mental well-being
Worth weighing
- No specific salary information provided
- Role may involve dealing with a wide range of technical issues which could vary in complexity
- The posting does not specify if prior experience with AI-driven technology is required
Summarised from Entrata's posting. Read the full original.
Listed by Entrata on their lever job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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