or apply directly on DYOPATH's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days DYOPATH's roles stay open a median of 18 days
- Reposted
- No
- Salary listed
- No 25% of DYOPATH's roles list one
- Ghost-job risk at DYOPATH
- low 1 stale, 1 reposted of 12 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DYOPATH's own greenhouse board since 2026-08-03. Full hiring picture for DYOPATH.
About this role
As a Service Desk Level 1 Analyst at DYOPATH, you will provide first-level technical support by responding to incoming calls, emails, and chat messages. Your responsibilities include logging service desk interactions, resolving basic technical issues, and escalating more complex problems when necessary. You will also engage in continuous learning to enhance your technical skills and participate in special projects as assigned.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DYOPATH as an employer.
What you need
- High school diploma or equivalent
- 1–2 years of experience in a technical support role, preferably in a service desk environment
- Strong customer service skills
- Proficiency with Microsoft Office and Windows operating systems
- Basic network troubleshooting skills
- Excellent problem-solving and analytical abilities
Nice to have
- Associate or bachelor’s degree in computer science or related field
- Relevant certifications (or pursuing): HDI Support Center Analyst (HDI-SCA), ITIL Foundation, Microsoft 365 Certified: Fundamentals
- Knowledge of ITIL or similar frameworks
What you get
- Medical, dental, and vision coverage
- Life insurance
- 401(k) with company match
- 'You Pick a Day' paid holiday
- FSA and HSA options
- Pet insurance
Worth weighing
- 3rd shift schedule may not be ideal for everyone
- Pay rate is fixed and may not be negotiable
- Role involves handling a variety of technical issues, which may vary in complexity
Summarised from DYOPATH's posting. Read the full original.
Listed by DYOPATH on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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