or apply directly on DYOPATH's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days DYOPATH's roles stay open a median of 18 days
- Reposted
- No
- Salary listed
- No 25% of DYOPATH's roles list one
- Ghost-job risk at DYOPATH
- low 1 stale, 1 reposted of 12 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DYOPATH's own greenhouse board since 2026-08-03. Full hiring picture for DYOPATH.
About this role
As a Service Desk Level 1 Analyst at DYOPATH, you will troubleshoot and resolve technical issues related to desktops, laptops, printers, mobile devices, software, and networks. You will log interactions in a ticketing system, ensure timely resolution of issues, and follow up with users to confirm their satisfaction. This role also involves participating in special projects and pursuing ongoing training and certifications to enhance your skills.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DYOPATH as an employer.
What you need
- High school diploma or equivalent
- 1–2 years in a technical support role, preferably in a service desk environment
- Strong customer service skills
- Proficiency in Windows OS and Microsoft Office suite
- Basic network troubleshooting skills
- Proficient in English (spoken, written & reading)
Nice to have
- Associate or Bachelor’s degree in Computer Science or related field
- Professional certifications (or working toward): HDI Support Center Analyst (HDI-SCA), ITIL Foundation, Microsoft 365 Certified: Fundamentals
- Familiarity with ITIL or similar service frameworks
- Ability to work independently and collaboratively
- Excellent problem-solving and multitasking skills
What you get
- Savings / Monthly 13% cap
- Pantry Vouchers 9% deposited every month
- Christmas Bonus: 25 days of your daily income
- Vacations - 12 days after the first year
- Anniversary Bonus - 10 days of base salary
- Vacation Premium – 40% first year
Worth weighing
- Remote position limited to applicants in Mexico
- Pay rate of 14,000 MXN may be lower than industry standards for similar roles
- Role primarily focused on troubleshooting and customer service, may not involve advanced technical skills
Summarised from DYOPATH's posting. Read the full original.
Listed by DYOPATH on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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