DoorDash USA

Senior Associate, Merchant Strategy & Operations

DoorDash USA · New York, NY; San Francisco, CA; Chicago, IL; Austin, TX; Denver, CO; Los Angeles, CA; Miami, FL; Seattle, WA

Posted about 3 months ago

or apply directly on DoorDash USA's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
DoorDash USA's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of DoorDash USA's roles list one
Ghost-job risk at DoorDash USA
high
456 stale, 8 reposted of 462 open
Hiring momentum
682 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from DoorDash USA's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash USA.

About this role

In this role, you will lead the support experience for merchants on the DoorDash platform, focusing on strategy and execution to enhance merchant satisfaction and retention. Your responsibilities will include developing strategies to minimize operational friction, analyzing data to inform decisions, and collaborating with various teams to implement key initiatives that improve the merchant experience.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash USA as an employer.

What you need

  • Bachelor’s degree or higher
  • 2-4+ years of experience in consulting, strategy, operations, banking, technology, or related experience
  • Proven track record of working on highly cross-functional initiatives
  • Ability to manage towards ambitious goals in complex environments
  • Proactive in identifying opportunities and solutions
  • Strong problem-solving skills

Nice to have

  • Experience in high-growth or early-stage startups
  • Experience leading a team

What you get

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical, dental, and vision benefits

Worth weighing

  • No specific salary listed, only a range based on location and experience
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills
  • Emphasis on data-driven decision-making may require advanced analytical skills

Summarised from DoorDash USA's posting. Read the full original.

Listed by DoorDash USA on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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