or apply directly on Diligent Corporation's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Diligent Corporation's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of Diligent Corporation's roles list one
- Ghost-job risk at Diligent Corporation
- high 55 stale, 7 reposted of 117 open
- Hiring momentum
- 182 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Diligent Corporation's own greenhouse board since 2026-08-03. Full hiring picture for Diligent Corporation.
About this role
The Senior Customer Success Manager at Diligent will manage the entire customer lifecycle, ensuring satisfaction and retention through effective communication and project management. This role involves collaborating with various internal teams, addressing customer needs, and mentoring junior team members. The position requires maintaining strong relationships with clients, particularly C-Level executives, and proactively identifying opportunities for product expansion.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Diligent Corporation as an employer.
What you need
- 5 - 7 years of experience
- Experience in account management, sales, or technical project management
- Track record of over-achieving quota
- A passion for collaboration and a deep understanding of the technology involved in SaaS
- Excellent Project Management expertise and experience
- Outstanding communication skills, both written and verbal
What you get
- Flexible work environment
- Global days of service
- Comprehensive health benefits
- Meeting free days
- Generous time off policy
- Wellness programs
Worth weighing
- Role requires reasonable travel
- Hybrid work model with expectation to work onsite at least 50% of the time
Summarised from Diligent Corporation's posting. Read the full original.
Listed by Diligent Corporation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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