or apply directly on Dialpad's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Dialpad's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Dialpad's roles list one
- Ghost-job risk at Dialpad
- high 49 stale, 2 reposted of 92 open
- Hiring momentum
- 140 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Dialpad's own greenhouse board since 2026-08-03. Full hiring picture for Dialpad.
About this role
As a Senior Business Value Consultant for Agentic AI at Dialpad, you will help strategic customers achieve measurable business outcomes from their AI deployments. Your role involves connecting sales promises to actual data post-launch, developing dashboards, and creating executive narratives that demonstrate the value delivered. You will collaborate with various teams to ensure that customer success is tracked and communicated effectively throughout the implementation process.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dialpad as an employer.
What you need
- 6+ years of experience in value engineering, management consulting, strategic finance, customer analytics, business operations, business intelligence, or a related customer-facing role in enterprise software, AI, or technology.
- Demonstrated ability to build business cases that withstand scrutiny from CFO-, VP-, and executive-level stakeholders.
- Experience translating ambiguous business goals into measurable outcomes, baselines, targets, and operating plans.
- Experience participating in customer discovery, business-process mapping, or workflow analysis for enterprise customers.
- Experience defining contact-center or operational baselines such as fully loaded cost per contact, average handle time by intent, first-contact resolution, containment, or transfer outcomes.
- Comfort owning the numbers in front of an executive sponsor and explaining both the conclusion and the assumptions behind it.
What you get
- Competitive salary
- Comprehensive benefits
- Real opportunities for growth
- Cutting-edge AI tools
- Robust training program
- Inclusive office environment
Worth weighing
- Role involves significant customer interaction and requires comfort with financial and operational metrics.
- No specific salary listed in the posting.
- The position is hybrid, which may require flexibility in work location.
Summarised from Dialpad's posting. Read the full original.
Listed by Dialpad on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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