or apply directly on Dialpad's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Dialpad's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Dialpad's roles list one
- Ghost-job risk at Dialpad
- high 49 stale, 2 reposted of 92 open
- Hiring momentum
- 140 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Dialpad's own greenhouse board since 2026-08-03. Full hiring picture for Dialpad.
About this role
As a Solutions Architect at Dialpad, you will play a key role in ensuring customers are effectively onboarded and supported from their first interaction. Your responsibilities will include designing and configuring contact center call flows, collaborating with clients to tailor solutions, leading deployment efforts, and troubleshooting issues. You will also conduct video conferencing sessions to guide clients and ensure best practices are adopted throughout the implementation process.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dialpad as an employer.
What you need
- Excellent grasp of various modern cloud communications platforms, such as Google G-Suite and Office 365
- Experience with Business VoIP Telephony Services (On-Premise or SaaS)
- Understanding and experience with VoIP CODECs and technologies (G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, Network Analyzers)
- Network Infrastructure (Firewalls, Routers, Switches & Wireless); WAN Technologies (MPLS, VPLS & SD-WAN)
- Data Center Technologies (Public & Private Clouds)
- Proven track record in implementing CCaaS (Contact Center as a Service) and UCaaS (Unified Communications as a Service) solutions
What you get
- Competitive salary
- Comprehensive benefits
- Real opportunities for growth
- Cutting-edge AI tools
- Robust training program
- Inclusive office environment
Worth weighing
- Must be able to work US hours
- Role involves significant client interaction and technical troubleshooting
- No specific salary listed
Summarised from Dialpad's posting. Read the full original.
Listed by Dialpad on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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