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Cresta

Manager of Enterprise AI Success.

Cresta · United States (Remote)

Posted 15 days ago · $180,000–$245,000

or apply directly on Cresta's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Cresta's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
45% of Cresta's roles list one
Ghost-job risk at Cresta
high
77 stale, 1 reposted of 95 open
Hiring momentum
118 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cresta's own greenhouse board since 2026-08-03. Full hiring picture for Cresta.

About this role

As the Manager of Enterprise Customer Success at Cresta, you will lead a team of AI Success Managers to enhance customer experiences and drive measurable business outcomes through AI capabilities. Your role involves coaching your team, developing strategic customer relationships, and ensuring effective adoption of Cresta's AI platform across complex enterprise accounts. You will collaborate with various departments to optimize customer retention and expansion while establishing operational excellence and championing customer insights within the organization.

Our read on this posting4.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cresta as an employer.

What you need

  • Experience leading and developing Customer Success, Strategic Account Management, Consulting, or similarly customer-facing teams in a fast-paced SaaS, AI, or technology environment.
  • Strong track record of driving retention, expansion, adoption, and measurable customer outcomes across enterprise accounts.
  • Experience managing a high-volume portfolio of complex enterprise customers with prioritization and operational rigor.
  • Ability to coach a team to connect technical capabilities and product usage to real business results.
  • Comfortable operating in a technical, AI-driven environment and helping the team build fluency in SaaS configuration, data analysis, AI tools, and evolving product capabilities.
  • Strategic and systematic thinking with the ability to bring structure to ambiguity and translate insights into action.

What you get

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced

Worth weighing

  • Base salary range is broad ($180,000–$245,000), with actual salaries dependent on candidate-specific factors.
  • Role involves managing multiple complex enterprise accounts, which may require significant prioritization and operational discipline.
  • Position requires travel and working across time zones, which could impact work-life balance.

Summarised from Cresta's posting. Read the full original.

Listed by Cresta on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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