PitchMeAI Jobs
Cresta

Customer Engineer

Cresta · United States (Remote)

Posted about 3 months ago

or apply directly on Cresta's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Cresta's roles stay open a median of 80 days
Reposted
No
Salary listed
No
45% of Cresta's roles list one
Ghost-job risk at Cresta
high
94 stale, 1 reposted of 95 open
Hiring momentum
118 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Cresta's own greenhouse board since 2026-08-03. Full hiring picture for Cresta.

About this role

As a Customer Engineer at Cresta, you will be responsible for delivering AI solutions to enterprise contact centers. Your role will involve collaborating with Solution Architects, managing multiple projects, and leveraging your expertise in customer experience and call center technologies. You will also engage with the Customer Success team to resolve technical issues and enhance customer value through real-time coaching and agent efficiency tools.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cresta as an employer.

What you need

  • Strong software engineering skills
  • Experience in Contact Center and Customer Experience technologies such as AWS Connect, Genesys, Five9
  • Ability to use APIs and SDKs to build value added solutions
  • Experience with AWS and Git
  • Hands on experience in Go, Python and Javascript

Nice to have

  • Experience in CX, call center infrastructure, chat platforms, and automation
  • Ability to forge strong external relationships with technical stakeholders

What you get

  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave for all new parents
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • 20 days of vacation time
  • Competitive, location-based pay including Base salary + Variable + Equity

Worth weighing

  • No specific salary figures listed, compensation is based on candidate-specific factors
  • Vague description of the career growth opportunities
  • The role requires managing multiple projects simultaneously, which may be challenging

Summarised from Cresta's posting. Read the full original.

Listed by Cresta on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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