PitchMeAI Jobs
Cresta

Application Support Engineer

Cresta · United States (Remote)

Posted about 3 months ago · $90,000–$105,000K

or apply directly on Cresta's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Cresta's roles stay open a median of 80 days
Reposted
No
Salary listed
Yes
45% of Cresta's roles list one
Ghost-job risk at Cresta
high
94 stale, 1 reposted of 95 open
Hiring momentum
118 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Cresta's own greenhouse board since 2026-08-03. Full hiring picture for Cresta.

About this role

As an Application Support Engineer at Cresta, you will be responsible for resolving complex technical issues related to API integrations, databases, and various technologies while serving as the primary technical contact for customers. You will collaborate with engineering and product teams to escalate issues, create documentation, and improve processes, ensuring a smooth customer experience. This role also involves participating in a rotational on-call schedule for urgent issues outside of regular business hours.

Our read on this posting3.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cresta as an employer.

What you need

  • 4+ years of experience in a technical support, helpdesk, or customer-facing engineering role
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Proficiency in web hosting technologies
  • Proficiency in APIs
  • Proficiency in network architecture and components

Nice to have

  • Experience managing or integrating SaaS applications or CCaaS platforms
  • Experience with cloud-based hyperscaler solutions
  • Familiarity with Kubernetes
  • Basic scripting skills for automation or data analysis
  • Experience with logging and monitoring tools

What you get

  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO
  • Paid parental leave
  • Retirement savings plan
  • Remote work setup budget
  • Monthly wellness and communication stipend

Worth weighing

  • Salary range is $90,000–$105,000 base plus bonus and equity, but specific salary will depend on experience level
  • On-call support may be required outside of regular business hours
  • The role involves a significant amount of technical problem-solving and customer interaction, which may not suit everyone

Summarised from Cresta's posting. Read the full original.

Listed by Cresta on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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