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Coupang

Senior Specialist, Workforce Planning & Optimization(Hub Operations)

Coupang · Taipei, Taiwan

Posted 9 days ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Coupang's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
365 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

As a Senior Specialist in Workforce Planning & Optimization at Coupang, you will be responsible for strategic labor and capacity planning for HUB sortation facilities. Your day-to-day tasks will include modeling demand forecasts, optimizing labor costs, managing staffing agencies, and building analytics dashboards to support operational excellence and cost efficiency.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • 4+ years of hands-on experience in workforce planning, labor modeling, or capacity planning within high-volume logistics or fulfillment centers
  • Advanced proficiency in quantitative data analysis and visualization (e.g., SQL, Excel, Tableau, or Power BI)
  • Proven capability in labor cost management, Cost Per Hour (CPH) optimization, shift rostering, and modeling temporary labor incentive/wage structures
  • Experience managing temporary staffing agency relationships and collaborating with cross-functional operational teams and HR/Talent Acquisition
  • Strong numerical acuity to model variance in demand forecasts, show-up rates, and attrition in high-tempo operational environments
  • Basic English proficiency, especially speaking

Nice to have

  • Direct experience in co-located fulfillment center environments within express delivery, parcel logistics, or e-commerce
  • Working knowledge of Python or R for predictive forecasting and advanced data structures
  • Track record of designing and executing temp worker engagement strategies or shift stability programs
  • Experience working in a fast-paced, matrixed global technology or e-commerce enterprise; conversational proficiency in Korean is a plus

Worth weighing

  • No salary listed
  • The role involves significant collaboration with external staffing agencies and internal teams, which may require strong interpersonal skills
  • The job posting may close early if all openings are filled, indicating a potentially competitive hiring process

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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