or apply directly on Coupang's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Coupang's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 1% of Coupang's roles list one
- Ghost-job risk at Coupang
- high 683 stale, 14 reposted of 717 open
- Hiring momentum
- 1065 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.
About this role
As a Senior Regional Merchant Operations Manager at Rocket Now, you will be responsible for optimizing merchant operations and driving growth strategies in the food delivery sector. Your role involves diagnosing operational bottlenecks, consulting with restaurant partners, managing live incidents, and leading a team to enhance operational excellence. You will also work on merchant onboarding, revenue execution, and creating scalable strategies to improve partner retention and value.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.
What you need
- 8+ years total work experience
- 5+ years in Food Delivery, Quick-Commerce, On-Demand Delivery, or F&B Retail Operations
- 5+ years of direct team management experience
- Excellent interpersonal and communication skills in English and Japanese
- Familiarity with Salesforce, Tableau, or SQL to analyze operational data
Nice to have
- Advanced analytical mindset with proven experience using BI tools or CRM
- Strong understanding of restaurant POS integrations and kitchen workflows
- Background in management consulting, strategic operations, or fast-scaling tech startups
Worth weighing
- No salary listed
- Probationary period of 3-6 months before permanent employment confirmation
- Job titles and responsibilities may change based on experience and business needs
Summarised from Coupang's posting. Read the full original.
Listed by Coupang on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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