PitchMeAI Jobs
Coupang

Operations Excellence Specialist (Hub Operations Management)

Coupang · Taoyuan, Taiwan

Posted about a month ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Coupang's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
365 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

As an Operations Excellence Specialist, you will focus on auditing and ensuring adherence to customer experience and quality standards across the FC Hub network. Your role involves analyzing operational issues, managing cross-functional teams to implement solutions, and developing quality KPIs to monitor hub operations. You will also lead troubleshooting sessions and report insights to senior stakeholders to aid decision-making.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • Bachelor’s degree in Logistics, Supply Chain, Industrial Engineering, or a related field
  • 3 years of experience in sortation logistics operations, quality auditing, or process improvement within a high-volume fulfillment environment
  • Proven ability to manage cross-functional projects and influence stakeholders in a fast-paced setting
  • Strong analytical skills with the ability to use data to perform root cause analysis and deep dives
  • Excellent communication skills to translate complex operational issues into actionable improvement plans

Nice to have

  • Six Sigma Green Belt or Black Belt certification
  • Experience in a central or regional role overseeing multiple logistics sites
  • Proficiency in SQL or data visualization tools like Tableau for independent performance tracking
  • Background in e-commerce fulfillment or last-mile logistics operations
  • Experience in international business expansion or global process standardization

Worth weighing

  • No salary listed
  • Role involves significant influence without direct reporting authority
  • Fast-paced environment may require adaptability to rapid changes

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Coupang

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