Coupang

Head of Digital Policy Communications

Coupang · Washington DC, USA

Posted about 3 months ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Coupang's roles stay open a median of 80 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
683 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

The Head of Digital Policy Communications at Coupang will lead the digital communications strategy for the company's US Global Public Policy and corporate communications. This role involves overseeing digital platforms, managing crisis communications, and developing content that communicates complex policy issues to external audiences. The position requires collaboration with various teams to support advocacy campaigns and enhance Coupang's brand reputation in key markets.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • Experience leading digital communications strategies for US and DC audiences
  • Strong background in crisis communications and rapid response
  • Experience managing digital agencies and budgets
  • Ability to translate complex policy topics into digital content
  • Proven leadership skills in a fast-paced global environment
  • Strong analytical skills to measure engagement and optimize strategies

Nice to have

  • Prior experience in e-commerce or tech platforms
  • Strong background in digital analytics tools
  • Experience with Asia-Pacific markets and policy issues

What you get

  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP)
  • 401K Plan with Company Match
  • 18-21 days of Paid Time Off (PTO) based on tenure

Worth weighing

  • Base pay varies significantly based on geographic market
  • No specific details on the recruitment process timeline
  • The role requires managing external agency partners which may add complexity

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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