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Coupang

Agency Operations & Back-Office Specialist

Coupang · Tokyo, Japan

Posted 23 days ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Coupang's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
365 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

The Agency Operations & Back-Office Specialist at Rocket Now will manage and optimize the entire operations of sales agency functions, including contract registration, performance settlement, and data analysis for continuous improvement. This role involves overseeing operational flows, managing inquiries, and supporting the sales organization and agencies, while also focusing on team management and cross-functional collaboration to enhance business processes.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • 3+ years of experience in sales management, sales operations, or back-office roles in a business company
  • Experience in data aggregation and analysis using Excel or Google Sheets, including dashboard creation
  • Logical thinking and problem-solving skills to extract issues from data and propose improvements
  • Ability to manage and direct operations smoothly involving multiple stakeholders (internal and external)
  • Ability to perform accurate and timely administrative and settlement tasks
  • High communication and coordination skills to collaborate effectively with stakeholders

Nice to have

  • Experience with BI tools (e.g., Tableau, Looker) or CRM systems (e.g., Salesforce)
  • Experience in managing operations and settlement processes for BPO or agencies
  • Experience leading business process improvement projects in the IT/tech industry
  • Experience in team leadership or management

Worth weighing

  • No salary information provided
  • Vague details on employment type and conditions, to be discussed during the interview
  • Potential for changes in job responsibilities based on candidate experience and business needs

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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