or apply directly on Coupang Internal's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days Coupang Internal's roles stay open a median of 85 days
- Reposted
- No
- Salary listed
- No 0% of Coupang Internal's roles list one
- Ghost-job risk at Coupang Internal
- high 468 stale, 8 reposted of 468 open
- Hiring momentum
- 741 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.
About this role
The UX/CX Researcher at Coupang is responsible for leading research projects that enhance customer experience by analyzing user behavior and identifying pain points. This role involves collaborating closely with business and product teams to develop UX strategies and improve existing products and services based on research insights. The researcher will also design and execute various user research methods to inform product development and business strategies.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.
What you need
- 8+ years of relevant experience in CX/UX Research, Market Research, consumer analysis, Usability Testing, or strategic analysis
- Experience in UX planning and strategy
- Proven ability to design and execute various user research methods (UT, Survey, Interview)
- Strong analytical skills to derive insights from data
- Effective communication skills to collaborate with diverse teams
- Ability to plan efficient research within limited time/resources
Nice to have
- Degree or knowledge in cognitive psychology, HCI, or related UX fields
- Experience in e-commerce services
- Rich knowledge or experience in mobile service projects
- Experience in professional research, survey, or design consulting firms
Worth weighing
- No salary or specific benefits listed
- Role may involve working under tight deadlines and limited resources
- Position may require adaptation to changes in job scope based on candidate experience
Summarised from Coupang Internal's posting. Read the full original.
Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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