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Coupang Internal

Manager, Account Management [L5] (Food AM)

Coupang Internal · Seoul, South Korea

Posted about 2 months ago

or apply directly on Coupang Internal's site. We never take the application ourselves.

Is this posting real?

This role has been open
59 days
Coupang Internal's roles stay open a median of 64 days
Reposted
No
Salary listed
No
0% of Coupang Internal's roles list one
Ghost-job risk at Coupang Internal
high
321 stale, 8 reposted of 468 open
Hiring momentum
741 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.

About this role

The Manager of Account Management at Coupang Eats will focus on driving growth in partner GMV through tailored action plans and comprehensive business consulting. Responsibilities include managing the seller lifecycle from onboarding to retention, improving customer experience metrics, and planning initiatives to accelerate GMV. The role involves high-level communication with partners and executing data-driven strategies to enhance business retention.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.

What you need

  • 5+ years of experience in account management and driving GMV growth in e-commerce or retail environments
  • Ability to lead execution through high-density communication via phone and remote channels
  • Experience in diagnosing and improving customer experience (CX) and operational quality metrics
  • Understanding of the seller lifecycle from onboarding to retention
  • Experience in executing business retention strategies based on data-driven partner segmentation

Nice to have

  • High understanding of Coupang seller ecosystem and key store operation metrics
  • Experience in sales and portfolio care through face-to-face meetings and calls
  • Experience leading promotion, pricing, and marketing projects tailored to segments
  • Ability to derive growth opportunities using data analysis tools like Excel, SQL, Tableau
  • Experience in planning and hosting alliance events for business summits and franchise alliances with key partners/C-Level

Worth weighing

  • This position is exclusively for internal employees, which may limit external candidates' opportunities.
  • No specific salary or benefits are mentioned in the posting.
  • The role may involve significant responsibility and the potential for changes in duties based on the candidate's experience.
  • The application process requires specific internal forms and submission through a Coupang email account.

Summarised from Coupang Internal's posting. Read the full original.

Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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