Client Success Manager
Cordial Experience Inc. · Remote (US)
Posted 6 days ago · $80,000.00 - $115,000.00
or apply directly on Cordial Experience Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days Cordial Experience Inc.'s roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- Yes 100% of Cordial Experience Inc.'s roles list one
- Ghost-job risk at Cordial Experience Inc.
- high 3 stale, 0 reposted of 6 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cordial Experience Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Cordial Experience Inc..
About this role
The Client Success Manager (CSM) at Cordial is responsible for managing a portfolio of commercial clients, ensuring their success and satisfaction with the Cordial platform. The role involves developing client success plans, engaging with clients to understand their needs, and coordinating with internal teams to deliver solutions. The CSM also drives renewals and expansions of client relationships while participating in pre-sales activities and business development meetings.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cordial Experience Inc. as an employer.
What you need
- Bachelor’s degree
- 4+ years working in a client management role at a SaaS company
- Strong technical aptitude and commercial instincts
- Excellent written and oral communication skills
- Ability to work cross-functionally with Product, Engineering, and Sales
- Strong project management skills
Nice to have
- Experience in the enterprise marketing automation industry
- Familiarity with tools such as Monday.com, Harvest, Client Success, JIRA
- Experience with email marketing and digital marketing technologies, including personalization and optimization technologies, and advanced marketing automation
What you get
- $80,000.00 - $115,000.00 annually
- Equity and bonus
- Robust benefit plan (medical/dental/vision/life)
- 401k match
- Flexible time off
- Monthly wellness and cell phone stipends
Worth weighing
- No specific mention of remote work expectations or team structure
- Travel to client sites is approximately 10% of the time, which may vary
- The role involves a mix of technical and client-facing responsibilities, which may require adaptability
Summarised from Cordial Experience Inc.'s posting. Read the full original.
Listed by Cordial Experience Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Cordial Experience Inc.
- Senior Client Success Manager – New York, NYRemote (US)
- Senior Solutions EngineerRemote (US), United Kingdom