Senior Client Success Manager – New York, NY
Cordial Experience Inc. · Remote (US)
Posted 13 days ago · $115,000.00 - $145,000.00
or apply directly on Cordial Experience Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Cordial Experience Inc.'s roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- Yes 100% of Cordial Experience Inc.'s roles list one
- Ghost-job risk at Cordial Experience Inc.
- high 3 stale, 0 reposted of 6 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cordial Experience Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Cordial Experience Inc..
About this role
The Senior Client Success Manager at Cordial serves as a strategic advisor for enterprise clients, focusing on aligning client business goals with Cordial's capabilities. This role involves leading executive engagement, managing client outcomes, and driving the strategic roadmap while ensuring commercial success through renewals and upsells. The position requires regular client visits in New York and emphasizes the integration of AI in marketing strategies.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cordial Experience Inc. as an employer.
What you need
- 7+ years in an enterprise client-facing role at a SaaS company, preferably in email, SMS, or digital marketing technology
- A bachelor’s degree or equivalent experience
- Experience in a solutions-led or delivery-led model with ownership of strategy and outcomes
- Full commercial ownership experience including renewals and upsells
- Track record of building VP and C-suite relationships
- Genuine technical curiosity about data architecture and martech stack
Nice to have
- Experience in the enterprise marketing automation space
- Familiarity with tools like JIRA, Harvest, or similar project and time-tracking platforms
- Hands-on experience with email or digital marketing technology, including personalization, segmentation, and advanced automation
What you get
- $115,000.00 - $145,000.00 base salary annually
- Equity and bonus
- Robust benefit plan (medical/dental/vision/life)
- 401k match
- Flexible time off
- Childcare and continued education yearly reimbursements
Worth weighing
- Role requires visiting clients in New York approximately 2 times per week
- No mention of remote work flexibility outside of the specified location
- Compensation range may be adjusted based on experience and location, but specifics are not provided for all levels
Summarised from Cordial Experience Inc.'s posting. Read the full original.
Listed by Cordial Experience Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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