Principal Site Reliability Engineer (m/f/x)
commercetools · München, Bayern, Germany (Hybrid)
Posted 27 days ago
or apply directly on commercetools's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days commercetools's roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 0% of commercetools's roles list one
- Ghost-job risk at commercetools
- high 12 stale, 5 reposted of 34 open
- Hiring momentum
- 45 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from commercetools's own greenhouse board since 2026-08-03. Full hiring picture for commercetools.
About this role
As a Principal Site Reliability Engineer at commercetools, you will lead the charge in enhancing the company's operational resiliency and incident management processes. Your role involves standardizing incident management, improving system visibility, and ensuring the organization is prepared for peak traffic events. You will collaborate across teams to identify resilience gaps and drive improvements, all while fostering a culture of knowledge sharing and operational excellence.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of commercetools as an employer.
What you need
- 7+ years driving incident management/operational excellence
- 5+ years leading org-wide resiliency and reliability initiatives
- Proven track record of managing and scaling systems for high-stakes operational events
- Strong ability to analyze metrics to diagnose technical issues and measure process improvements
- Ability to evaluate both technical bugs and the organizational/human dynamics behind them
- Demonstrated success managing large-scale initiatives in an Agile environment
Nice to have
- Experience running technical training or onboarding
What you get
- Comprehensive health benefits for you and your dependents
- Access to OpenUp for personalized mental health support
- Learning and development opportunities including an annual learning budget
- Access to self-paced learning platforms and language training
- Personalized coaching, mentorship, and leadership programs
- Family Leave Plus with additional fully paid weeks of parental leave
Worth weighing
- Hybrid role with three days a week in the office
- Focus on operational excellence may involve high-pressure situations during peak events
Summarised from commercetools's posting. Read the full original.
Listed by commercetools on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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