or apply directly on Coast's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Coast's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 71% of Coast's roles list one
- Ghost-job risk at Coast
- high 13 stale, 0 reposted of 17 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Coast's own greenhouse board since 2026-08-03. Full hiring picture for Coast.
About this role
As a Customer Support Associate at Coast, you will be responsible for ensuring a smooth customer experience by managing service activities, onboarding new customers, conducting product training, and driving customer adoption and retention. You will collaborate with various teams to address customer inquiries and provide feedback for product improvements, all while maintaining strong relationships with customers through effective communication and problem-solving skills.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coast as an employer.
What you need
- Ability to work flexible hours (starting at 6 AM MT some days)
- Must be able to come into the Draper office 3-4 days per week
- Excellent written and verbal communication skills
- Ability to think strategically, problem solve, and prioritize tasks in a fast-paced environment
- Service-oriented mindset
- Ability to provide support to customers predominantly over phone, and occasionally via email and text
What you get
- Real growth and career development opportunities
- Medical, dental, and vision insurance
- Flexible paid time off (vacation, personal well-being, paid holidays)
- Paid parental leave
- $500 annual education stipend
- Tools for financial wellness including webinars and access to an equity tax advisory service
Worth weighing
- No salary listed
- Role requires in-office presence 3-4 days a week which may not suit remote work preferences
- Fast-paced environment may be challenging for some candidates
Summarised from Coast's posting. Read the full original.
Listed by Coast on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Coast
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