or apply directly on Coast's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Coast's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 71% of Coast's roles list one
- Ghost-job risk at Coast
- high 13 stale, 0 reposted of 17 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Coast's own greenhouse board since 2026-08-03. Full hiring picture for Coast.
About this role
As a Customer Operations Associate at Coast, you will serve as a trusted advisor to customers, ensuring they have a smooth experience with the Coast platform. Your responsibilities include onboarding new customers, conducting product training, managing customer inquiries, and collaborating with internal teams to resolve issues and enhance the product based on customer feedback.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coast as an employer.
What you need
- Ability to work flexible hours (starting at 6 AM MT some days)
- Must be able to come into our Draper office 3-4 days per week
- Excellent written and verbal communication skills
- Ability to think strategically, problem solve, and prioritize tasks in a fast-paced environment
- Possess a service-oriented mindset and be motivated to turn customers into promoters
- Ability to provide support to customers predominantly over phone, and occasionally via email and text message
What you get
- Real growth and career development opportunities
- Medical, dental, and vision insurance
- Flexible paid time off (vacation, personal well-being, paid holidays)
- Paid parental leave
- Tools to help manage financial wellness, including webinars and access to an equity tax advisory service
- Company-sponsored 401K
Worth weighing
- No salary listed
- Position requires in-office work 3-4 days a week, which may not suit all candidates
- Role involves managing customer service activity, which may include handling escalations and troubleshooting issues
Summarised from Coast's posting. Read the full original.
Listed by Coast on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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