or apply directly on Coalition, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Coalition, Inc.'s roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 3% of Coalition, Inc.'s roles list one
- Ghost-job risk at Coalition, Inc.
- high 19 stale, 0 reposted of 40 open
- Hiring momentum
- 56 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Coalition, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Coalition, Inc..
About this role
As a Customer Success Manager at Coalition, you will be responsible for delivering excellent support to brokers and policyholders, particularly in Germany and the DACH region. Your daily tasks will include responding to customer inquiries via various communication channels, educating clients on Coalition's products, and collaborating with internal teams to resolve issues and improve customer experience.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coalition, Inc. as an employer.
What you need
- 1+ year of experience in insurance customer support, customer service, customer success, broking, underwriting, or a similar client-facing role
- Fluency in English and German, both in oral and written communication
- Strong written and verbal communication skills
- Ability to manage competing priorities while maintaining a high standard of customer care
- Experience working with the German or broader European commercial insurance market, especially in the DACH region
Nice to have
- Experience working within the German or broader European commercial insurance market
- Additional language skills
- Familiarity with the local commercial insurance ecosystems
- Cybersecurity knowledge
- Cyber insurance knowledge
What you get
- 100% public healthcare coverage
- 30+ paid holidays
- Annual home office stipend
- Statutory pension
- Mental & physical health wellness programs
- Competitive compensation and opportunity for advancement
Worth weighing
- Remote-first position may require self-discipline and adaptability
- Focus on the DACH region may limit exposure to other markets
- Fast-paced, high-growth environment may not suit everyone
Summarised from Coalition, Inc.'s posting. Read the full original.
Listed by Coalition, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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