PitchMeAI Jobs
Cloudflare

Technical Support Engineer, Application Performance

Cloudflare · Hybrid

Posted 16 days ago

or apply directly on Cloudflare's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Cloudflare's roles stay open a median of 45 days
Reposted
No
Salary listed
No
28% of Cloudflare's roles list one
Ghost-job risk at Cloudflare
low
0 stale, 12 reposted of 342 open
Hiring momentum
494 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cloudflare's own greenhouse board since 2026-08-03. Full hiring picture for Cloudflare.

About this role

As a Technical Support Engineer at Cloudflare, you will engage directly with customers to resolve technical issues through various communication channels. Your role involves collaborating with senior engineers, tracking support requests, and providing feedback on products based on customer interactions. Additionally, you'll have opportunities to enhance your technical skills and explore different roles within the company while contributing to the improvement of Cloudflare's offerings.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudflare as an employer.

What you need

  • 3-5 years of experience in a technical Customer Support role, preferably with large enterprise customers
  • Excellent written and verbal communication skills
  • Strong understanding of how the Internet works at OSI Model layers 3, 4, and 7
  • Strong understanding of DNS, SSL/TLS, and HTTP(S) protocols
  • General understanding of HTTP reverse proxying, caching, and load balancing
  • Experience using Linux and associated command line tools, including curl, dig, traceroute, openssl, git, etc.

Nice to have

  • Prior experience with the Cloudflare platform for personal projects/websites
  • Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
  • Experience configuring network or application firewalls
  • Degrees or certifications in Computer Science, Information Technology, and related fields
  • Fluency in Mandarin, Spanish, and/or Portuguese

Worth weighing

  • Hybrid work model requires in-office presence twice a week
  • Full-time schedule is Tuesday-Saturday with a firm start time of 11:00 AM Central Time
  • Role involves direct customer interaction which may be challenging
  • Position may require access to information protected under U.S. export control laws

Summarised from Cloudflare's posting. Read the full original.

Listed by Cloudflare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Cloudflare

All 342 open roles at Cloudflare →