or apply directly on Clariti Cloud Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Clariti Cloud Inc.'s roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- Yes 100% of Clariti Cloud Inc.'s roles list one
- Ghost-job risk at Clariti Cloud Inc.
- moderate 3 stale, 0 reposted of 9 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Clariti Cloud Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Clariti Cloud Inc..
About this role
As the Founding Support Analyst for CivCheck, you will be the primary point of contact for government customers, helping them navigate the AI Plan Review software. Your responsibilities include troubleshooting issues, managing support cases, and collaborating with Product and Engineering to enhance the platform. You will also create documentation and resources to streamline support processes as the product line grows.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clariti Cloud Inc. as an employer.
What you need
- 4–6 years in a technical support or customer-facing role in a SaaS environment
- Experience diagnosing software issues and working with logs or session data
- Strong communication skills to simplify complex technical details for non-technical users
- Ability to thrive in ambiguous environments and take initiative
- Passion for documentation and meticulous record-keeping
- Collaborative spirit and ability to work well across teams
Nice to have
- Experience in a startup or high-growth environment
- Experience supporting government, public sector, or civic technology customers
- Experience writing or maintaining support documentation or knowledge base content
- Familiarity with government permitting, licensing, inspections, or code enforcement workflows
- Location in Canada
What you get
- Competitive compensation packages
- Well-deserved time off
- Benefits to keep you and your family healthy
Worth weighing
- No specific mention of remote work flexibility beyond occasional travel
- Background checks required due to the nature of customer data
- Salary range provided, but may vary based on skills and experience
Summarised from Clariti Cloud Inc.'s posting. Read the full original.
Listed by Clariti Cloud Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.