Clari + Salesloft

Sr. Customer Success Manager

Clari + Salesloft · United States, Remote

Posted about 2 months ago

or apply directly on Clari + Salesloft's site. We never take the application ourselves.

Is this posting real?

This role has been open
51 days
Clari + Salesloft's roles stay open a median of 52 days
Reposted
No
Salary listed
No
0% of Clari + Salesloft's roles list one
Ghost-job risk at Clari + Salesloft
high
26 stale, 0 reposted of 36 open
Hiring momentum
49 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-24

Measured from postings appearing on and disappearing from Clari + Salesloft's own greenhouse board since 2026-08-03. Full hiring picture for Clari + Salesloft.

About this role

The Senior Customer Success Manager at Salesloft is responsible for managing customer relationships to ensure retention, adoption, and revenue expansion. This proactive role involves using data and AI insights to identify opportunities and risks, conducting strategic business reviews, and advocating for customers within the organization. The manager will also collaborate with Account Management to drive expansion and ensure customers derive measurable value from the Predictive Revenue System.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clari + Salesloft as an employer.

What you need

  • Proven track record in a Customer Success, Account Management, or post-sale role at a B2B SaaS company, with direct ownership of retention and expansion outcomes.
  • Demonstrated ability to manage a book of business and consistently meet or exceed retention and net revenue expansion targets.
  • Comfort working with product usage data and customer health signals to prioritize action and drive decisions.
  • Strong executive presence — the ability to run business reviews and build trusted relationships with senior customer stakeholders.
  • Excellent communication skills, both written and verbal, with the ability to translate platform capability into business outcomes a customer's leadership will value.
  • Experience with a sales engagement, revenue intelligence, or revenue operations platform — Salesloft, Clari, Gong, Outreach, or adjacent tools.

Worth weighing

  • No specific benefits listed in the posting, only a link to the company's benefits page.
  • The role emphasizes proactive management and data-driven decision-making, which may require strong analytical skills and comfort with technology.
  • The position is remote, which may appeal to candidates seeking flexibility.

Summarised from Clari + Salesloft's posting. Read the full original.

Listed by Clari + Salesloft on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.

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