Sr. Customer Support Engineer

CIQ · Remote

Posted 29 days ago

or apply directly on CIQ's site. We never take the application ourselves.

Is this posting real?

This role has been open: 29 days
Reposted: No
Salary listed: No
Ghost-job risk at CIQ: high
Hiring momentum: 13 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from CIQ's own greenhouse board since 2026-08-03. Full hiring picture for CIQ.

About this role

The Senior Customer Support Engineer at CIQ will tackle complex technical issues for enterprise customers using Rocky Linux and RLC Pro products. This role involves deep debugging of Linux systems, mentoring support engineers, and ensuring high standards in customer support. Additionally, the engineer will engage with the open source community and contribute to knowledge sharing and automation efforts.

Our read on this posting3.2out of 5

benefits: 2/5
freshness: 4/5
career value: 5/5
role clarity: 5/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CIQ as an employer.

What you need

Fluency in Arabic
Deep Linux internals expertise spanning kernel and user space, systemd, filesystems and storage, and networking
Experience with debugging tools like crash, kdump, gdb, strace, and ltrace
Experience with containers and orchestration such as Apptainer, Podman, and Kubernetes
Comfort operating across bare metal, on-premises HPC clusters, and major clouds
Automation skills in Bash and Python, plus Ansible or equivalent

Nice to have

Experience in HPC, AI and ML infrastructure, defense, or regulated domains
CKA preferred or required to achieve within the first 6 months

What you get

Medical, dental, and vision insurance
Flexible paid time off
Employee stock options
Remote work; no travel required for most positions

Worth weighing

No salary listed
Role requires deep technical expertise and significant experience in Linux systems
Mentoring responsibility may add to workload
Engagement with open source community is expected

Summarised from CIQ's posting. Read the full original.

Listed by CIQ on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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