Tech Lead Manager, Human Agent Tooling
Chime Financial, Inc · San Francisco, CA, USA
Posted about 2 months ago
or apply directly on Chime Financial, Inc's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 58 days Chime Financial, Inc's roles stay open a median of 79 days
- Reposted
- No
- Salary listed
- No 1% of Chime Financial, Inc's roles list one
- Ghost-job risk at Chime Financial, Inc
- high 66 stale, 4 reposted of 69 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Chime Financial, Inc's own greenhouse board since 2026-08-03. Full hiring picture for Chime Financial, Inc.
About this role
As a Tech Lead Manager for the Human Agent Tooling team at Chime, you'll lead a small team of engineers while remaining hands-on in writing and shipping production code. Your responsibilities will include driving technical design, mentoring team members, and collaborating with cross-functional partners to enhance the software used by support agents. The role focuses on improving the platform's reliability and performance, as well as modernizing tools to facilitate faster and safer support interactions.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chime Financial, Inc as an employer.
What you need
- 5+ years of experience developing software in a production environment at scale
- Prior experience serving as a technical lead for a team and on complex projects
- Proven experience with Ruby on Rails or comparable frameworks
- Experience with transactional databases and caching systems
- Deep understanding of architectural patterns for large-scale web applications
- Commitment to mentoring engineers and fostering team development
Nice to have
- Experience in fast-paced or early-stage environments
What you get
- Base salary starting at $187,000 up to $259,000
- Eligible for a bonus and competitive equity package
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- 1% of time off to support local community organizations
- Annual wellness stipend for eligible expenses
Worth weighing
- On-call rotation required, which may include responding to incidents outside regular hours
- The role involves leading multiple projects simultaneously, which may require strong time management skills
Summarised from Chime Financial, Inc's posting. Read the full original.
Listed by Chime Financial, Inc on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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