or apply directly on Chime Financial, Inc's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Chime Financial, Inc's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 1% of Chime Financial, Inc's roles list one
- Ghost-job risk at Chime Financial, Inc
- high 34 stale, 4 reposted of 69 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Chime Financial, Inc's own greenhouse board since 2026-08-03. Full hiring picture for Chime Financial, Inc.
About this role
The Program Manager for Member Experience at Chime will focus on enhancing member-facing experiences by improving product, policy, and process excellence. Responsibilities include identifying friction points in member and agent journeys, driving operational improvements, and collaborating with cross-functional teams to ensure new features are effectively launched. This role is pivotal in influencing customer satisfaction and operational efficiency through data-driven insights and scalable solutions.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chime Financial, Inc as an employer.
What you need
- 5+ years leading end-to-end programs in Customer Experience, Operations, or Product
- Experience operating in regulated environments with strong compliance awareness
- Demonstrated cross-functional partnership across Product, Compliance, Risk, and Ops
- Strong analytical skills and experience using Looker, Tableau, Power BI, or similar tools
- Proven ability to break down complex problems and influence roadmap direction
- Experience building scalable processes that improved member experience metrics
Nice to have
- PMP certification
- MBA
- Consulting background
- Regulatory/compliance domain expertise
What you get
- Base salary starting at $116,000.00 up to $160,000.00
- Bonus eligibility
- Competitive equity package
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- Annual wellness stipend
Worth weighing
- Base salary range provided, but actual salary may vary based on location and experience
- Role involves significant cross-functional collaboration, which may require strong interpersonal skills
- High visibility role with direct impact on key performance metrics, indicating pressure to perform
Summarised from Chime Financial, Inc's posting. Read the full original.
Listed by Chime Financial, Inc on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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