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Cato Networks

Tier 3 Product Support Engineer

Cato Networks · Prague, Czech Republic

Posted about 3 months ago

or apply directly on Cato Networks's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Cato Networks's roles stay open a median of 81 days
Reposted
No
Salary listed
No
7% of Cato Networks's roles list one
Ghost-job risk at Cato Networks
high
100 stale, 6 reposted of 102 open
Hiring momentum
167 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Cato Networks's own greenhouse board since 2026-08-03. Full hiring picture for Cato Networks.

About this role

As a Tier 3 Product Support Engineer at Cato Networks, you will engage with customers throughout their lifecycle, from evaluation to post-sales support. Your responsibilities include troubleshooting technical issues, collaborating with internal teams, and nurturing customer relationships. You will also track customer status and identify growth opportunities while contributing to the improvement of global support services.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cato Networks as an employer.

What you need

  • Experienced Support Engineer (tier 3-4)/Technical Account Manager/Pre Sales background from web/network/information Security companies
  • Strong technical analytical skills with an emphasis on Networking, Routing, TCP/IP, Firewalls and Packet Analysis
  • Thorough troubleshooting abilities and passion to dive into complicated technical problems in real production environments
  • Experience working with a Cloud, SaaS technology provider
  • Excellent oral and written communication skills with a passion for working with customers directly
  • Ability to adapt and work efficiently in a rapidly changing, dynamic environment

Nice to have

  • Familiarity with VPNs, IPSec, security protocols and standards

Worth weighing

  • Role involves managing multiple projects simultaneously in a fast-paced environment
  • No specific salary or benefits mentioned in the posting

Summarised from Cato Networks's posting. Read the full original.

Listed by Cato Networks on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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