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Cato Networks

Product Support Engineer T2, Japan

Cato Networks · Tokyo Prefecture, Japan

Posted about 3 months ago

or apply directly on Cato Networks's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Cato Networks's roles stay open a median of 81 days
Reposted
No
Salary listed
No
7% of Cato Networks's roles list one
Ghost-job risk at Cato Networks
high
100 stale, 6 reposted of 102 open
Hiring momentum
167 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Cato Networks's own greenhouse board since 2026-08-03. Full hiring picture for Cato Networks.

About this role

As a Product Support Engineer T2 at Cato Networks, you will engage with customers post-sales, assisting them through evaluation, onboarding, and ongoing support. Your role involves troubleshooting technical issues, collaborating with internal teams, and nurturing customer relationships to ensure satisfaction and alignment with their needs.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cato Networks as an employer.

What you need

  • 2-3 years or more experience working as a Support Engineer (tier2-3)/Network Engineer
  • Strong computer skills with an emphasis on Networking, TCP/IP, Firewalls, and proxy servers
  • Technical experience with DNS, DHCP, NAT, HTTP/HTTPS, VOIP
  • Experience with VPNs, IPsec, BGP, security protocols, and standards
  • Familiarity with WAN/SD-WAN/ MPLS networks
  • Excellent oral and written communication skills in Japanese and English

Nice to have

  • Knowledge of security concepts such as CASB, DLP, IPS
  • Experience working with Cloud, SaaS technology provider
  • Great troubleshooting abilities and passion to dive into complicated technical problems in real production environments
  • Ability to work with globally dispersed, cross-cultural team

Worth weighing

  • No salary listed
  • Focus on customer engagement and support may limit technical development opportunities
  • Role requires strong communication skills in both Japanese and English

Summarised from Cato Networks's posting. Read the full original.

Listed by Cato Networks on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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