CarOnSale

Customer Success Manager (m/w/d)

CarOnSale · Berlin

Posted 15 days ago

or apply directly on CarOnSale's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
CarOnSale's roles stay open a median of 24 days
Reposted
No
Salary listed
No
0% of CarOnSale's roles list one
Ghost-job risk at CarOnSale
moderate
12 stale, 1 reposted of 41 open
Hiring momentum
47 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from CarOnSale's own greenhouse board since 2026-08-03. Full hiring picture for CarOnSale.

About this role

As a Customer Success Manager at CarOnSale, you will be responsible for onboarding large clients and ensuring they effectively use the platform. Your role involves process optimization, coordinating between sales and after-sales teams, conducting regular check-ins with clients, and using data analysis to maintain customer satisfaction. You will have a significant impact on the company's operations and customer experience, working closely with various teams to streamline processes.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CarOnSale as an employer.

What you need

  • 1 to 4 years of experience in Customer Success, Operations, Project Management, or Process Management
  • High analytical competence to understand complex processes and find structured solutions
  • Strong communication skills in German (C2) and English (C1)
  • Proactive, resilient, and self-organized
  • Strong stakeholder management skills
  • Affinity for digital tools/CRM and AI

Nice to have

  • Automotive knowledge

What you get

  • Hybrid working model: 3 days in the office, 2 days remote
  • 28 vacation days per year plus additional half days on December 24 and 31, and 10 'work from anywhere' days
  • 20% contribution to company pension scheme
  • Free FitX membership or Urban Sports Club subsidy
  • Exclusive employee offers and discounts
  • Virtual Stock Options Plan

Worth weighing

  • No sales or growth responsibilities; focus is on operational excellence
  • Not a support role; you will manage processes rather than just resolving tickets
  • Not a traditional account manager position; emphasis is on operational success rather than commercial deals
  • Role involves significant responsibility and requires proactive problem-solving

Summarised from CarOnSale's posting. Read the full original.

Listed by CarOnSale on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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