PitchMeAI Jobs
CarOnSale

Customer Success Manager (m/w/d)

CarOnSale · Berlin

Posted about 2 months ago

or apply directly on CarOnSale's site. We never take the application ourselves.

Is this posting real?

This role has been open
51 days
CarOnSale's roles stay open a median of 60 days
Reposted
No
Salary listed
No
0% of CarOnSale's roles list one
Ghost-job risk at CarOnSale
high
35 stale, 1 reposted of 41 open
Hiring momentum
47 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from CarOnSale's own greenhouse board since 2026-08-03. Full hiring picture for CarOnSale.

About this role

As a Customer Success Manager at CarOnSale, you will be responsible for onboarding large clients and ensuring they effectively use the platform. Your role involves process optimization, coordinating between sales and after-sales teams, conducting regular check-ins with clients, and using data analysis to maintain customer satisfaction. You will have a significant impact on the company's operations and customer experience, working closely with various teams to streamline processes.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CarOnSale as an employer.

What you need

  • 1 to 4 years of experience in Customer Success, Operations, Project Management, or Process Management
  • High analytical competence to understand complex processes and find structured solutions
  • Strong communication skills in German (C2) and English (C1)
  • Proactive, resilient, and self-organized
  • Strong stakeholder management skills
  • Affinity for digital tools/CRM and AI

Nice to have

  • Automotive knowledge

What you get

  • Hybrid working model: 3 days in the office, 2 days remote
  • 28 vacation days per year plus additional half days on December 24 and 31, and 10 'work from anywhere' days
  • 20% contribution to company pension scheme
  • Free FitX membership or Urban Sports Club subsidy
  • Exclusive employee offers and discounts
  • Virtual Stock Options Plan

Worth weighing

  • No sales or growth responsibilities; focus is on operational excellence
  • Not a support role; you will manage processes rather than just resolving tickets
  • Not a traditional account manager position; emphasis is on operational success rather than commercial deals
  • Role involves significant responsibility and requires proactive problem-solving

Summarised from CarOnSale's posting. Read the full original.

Listed by CarOnSale on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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