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Careers at Eucalyptus

Kundenbetreuer:in (m/w/d) – Support im TeleHealth-Startup

Careers at Eucalyptus · Berlin, Berlin, Germany

Posted about 3 months ago

or apply directly on Careers at Eucalyptus's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Careers at Eucalyptus's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Careers at Eucalyptus's roles list one
Ghost-job risk at Careers at Eucalyptus
high
106 stale, 3 reposted of 109 open
Hiring momentum
154 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Careers at Eucalyptus's own greenhouse board since 2026-08-03. Full hiring picture for Careers at Eucalyptus.

About this role

In this role, you will serve as a Patient Support Specialist, communicating with patients and the medical team through the platform, managing appointment workflows, and ensuring patient inquiries are prioritized and resolved. You will collaborate closely with pharmacists, nurses, and doctors to enhance patient experience and contribute to process improvements while also managing the Facebook community. This position offers the chance to engage in various company areas and support product launches, requiring flexibility and a proactive approach.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careers at Eucalyptus as an employer.

What you need

  • 1-2 years of experience in customer support, hospitality, sales, or a customer-oriented role
  • Bilingual in German (fluent) and English (at least B2)
  • Excellent written and verbal communication skills
  • Empathetic, reliable, caring with a strong focus on problem-solving
  • Computer proficiency or experience with customer experience software
  • Proactive approach and ability to take initiative

Nice to have

  • Experience in a startup environment
  • Knowledge of Google Suite and Zendesk

What you get

  • Access to an annual budget for professional development
  • Monthly wellness benefits for physical and mental well-being

Worth weighing

  • No salary listed
  • Role involves Saturday shifts as part of a Tuesday-Saturday schedule
  • Position is part of a young branch of the company, which may involve ambiguity

Summarised from Careers at Eucalyptus's posting. Read the full original.

Listed by Careers at Eucalyptus on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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