Careem

Senior Operations Associate - Shops

Careem · Dubai, United Arab Emirates

Posted about 3 months ago

or apply directly on Careem's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Careem's roles stay open a median of 82 days
Reposted
No
Salary listed
No
0% of Careem's roles list one
Ghost-job risk at Careem
high
21 stale, 0 reposted of 25 open
Hiring momentum
42 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Careem's own greenhouse board since 2026-08-03. Full hiring picture for Careem.

About this role

The Senior Operations Associate - Shops will oversee the performance of the Shops marketplace in the UAE and Jordan, focusing on partner operations and customer experience metrics. Responsibilities include managing operations performance, strategic planning for KPI improvements, overseeing picking operations, and conducting business reviews with top accounts. The role also involves leading peak planning for major events and requires regular travel between the UAE and Jordan.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careem as an employer.

What you need

  • 1-3 years in operations, quick-commerce, last-mile logistics, or retail/e-commerce marketplace roles
  • At least 2 years managing teams and external partners directly
  • Experience managing frontline or in-store operations (picking, warehousing, fulfillment)
  • Strong data fluency (Excel/SQL and BI tools)
  • Willingness to travel regularly between the UAE and Jordan
  • Fluent in English

Nice to have

  • Arabic fluency

What you get

  • Work 4 days a week in office & 1 day from home
  • Remote work from any country for 30 days a year
  • Unlimited vacation days per year
  • Access to healthcare benefits
  • Fitness reimbursements for health activities

Worth weighing

  • Role heavily focused on marketplace operations, may not involve broader strategic roles
  • Requires regular travel between UAE and Jordan
  • Performance metrics and KPIs are central to the role, which may lead to high-pressure situations

Summarised from Careem's posting. Read the full original.

Listed by Careem on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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