Senior Strategy and Care Transformation Manager
Careem · Dubai, United Arab Emirates
Posted 23 days ago
or apply directly on Careem's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Careem's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Careem's roles list one
- Ghost-job risk at Careem
- high 21 stale, 0 reposted of 25 open
- Hiring momentum
- 42 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Careem's own greenhouse board since 2026-08-03. Full hiring picture for Careem.
About this role
The Senior Strategy and Care Transformation Manager at Careem will focus on enhancing customer experience and operational efficiency across various business lines. This role involves conducting performance reviews, designing customer policies, and managing cross-functional programs to ensure alignment among teams. The manager will leverage data and analytics to drive strategic decisions and improve service delivery.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Careem as an employer.
What you need
- 5+ years of experience in operations strategy, program management, business operations, or a related analytical/cross-functional role
- A track record of owning recurring reporting or business-review cadences with senior stakeholders, end to end
- Strong analytical skills — comfortable working with dashboards and raw data to build a narrative, not just a chart
- Experience designing or governing customer-facing policy, ideally in a marketplace, e-commerce, delivery, or platform business
- Excellent stakeholder management — able to align Product, Finance, Commercial, and Operations partners who don't always start from the same page
- Comfort with ambiguity: this role is as much about building the structure as running it.
Nice to have
- Familiarity with workforce management, vendor operations, or AI-enabled quality/automation tooling is a plus, though not required.
What you get
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
Worth weighing
- No salary listed
- Role involves significant cross-functional collaboration which may require navigating different priorities and perspectives.
- The position requires comfort with ambiguity, indicating a potentially dynamic and evolving work environment.
Summarised from Careem's posting. Read the full original.
Listed by Careem on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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