or apply directly on Cala Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Cala Health's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- Yes 89% of Cala Health's roles list one
- Ghost-job risk at Cala Health
- low 1 stale, 0 reposted of 9 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cala Health's own greenhouse board since 2026-08-03. Full hiring picture for Cala Health.
About this role
As a Complaint Analyst at Cala, you will manage the lifecycle of product complaints, investigate returned devices, and analyze data to identify trends that improve the Quality Management System (QMS). Your daily tasks will include triaging complaints, conducting hands-on device investigations, reporting findings to management, and ensuring compliance with regulatory standards. You will also focus on continuous improvement by identifying operational inefficiencies and providing actionable feedback.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cala Health as an employer.
What you need
- Associate or bachelor’s degree in an engineering or technical discipline
- Understanding of SQL and Python for querying databases and performing statistical analysis
- Experience with QMS concepts and quality assurance in medical device manufacturing
- Strong written and verbal communication skills
- Analytical reasoning and attention to detail
- Ability to prioritize tasks to meet strict regulatory deadlines
Worth weighing
- Onsite work required 5 days a week
- Sponsorship for work authorization is not guaranteed and is decided on a case-by-case basis
- Pay range listed is $70,000 - $90,000, but no specific salary is guaranteed
- Role involves hands-on device investigation which may not appeal to all candidates
Summarised from Cala Health's posting. Read the full original.
Listed by Cala Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Cala Health
- Security EngineerUnited States
- Cost Accounting ManagerSan Mateo, CA
- Therapy Access SpecialistRemote
- Senior Firmware Engineer, ResearchSan Mateo, CA