C3 AI

Software Engineer - Customer Support

C3 AI · Guadalajara, Jalisco, Mexico

Posted 19 days ago

or apply directly on C3 AI's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
C3 AI's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of C3 AI's roles list one
Ghost-job risk at C3 AI
high
55 stale, 0 reposted of 72 open
Hiring momentum
94 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from C3 AI's own greenhouse board since 2026-08-03. Full hiring picture for C3 AI.

About this role

As a Software Engineer on the Customer Support team at C3 AI, you will become a product expert responsible for diagnosing customer issues and implementing necessary application changes. Your role will involve debugging, troubleshooting, and working closely with customers to manage their product change requests, while also collaborating with various internal teams to enhance customer support experiences.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of C3 AI as an employer.

What you need

  • Bachelor’s degree required
  • 2+ years of experience in software application support
  • Proficient in JavaScript and Python
  • Proficient with test automation
  • Proven experience in cross-organizational collaboration
  • Proven ability to work effectively in a dynamic, fast-paced environment

Nice to have

  • Experience supporting or deploying enterprise-scale applications in production
  • Experience working in a customer-facing technical role
  • Experience administering support and issue-tracking tooling such as Zendesk and Jira

What you get

  • competitive compensation package
  • excellent benefits

Worth weighing

  • No specific salary listed
  • Role involves significant customer interaction which may require strong interpersonal skills

Summarised from C3 AI's posting. Read the full original.

Listed by C3 AI on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at C3 AI

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