or apply directly on Braze's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Braze's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 4% of Braze's roles list one
- Ghost-job risk at Braze
- low 0 stale, 8 reposted of 287 open
- Hiring momentum
- 397 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Braze's own greenhouse board since 2026-08-03. Full hiring picture for Braze.
About this role
As a Senior Customer Success Manager at Braze in Seoul, you will serve as the primary point of contact for reseller partners, driving customer renewals and retention. Your role involves managing a portfolio of reseller accounts, providing strategic guidance, facilitating feature adoption, and advocating for customer needs. You will also engage in community-building efforts and analyze product usage to enhance client marketing programs.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Braze as an employer.
What you need
- Business-fluent Korean and professional working English
- 3-6 years experience managing complex accounts at a SaaS company
- Significant project management experience and/or formal certifications (PMP, Agile, etc)
- Strong technical domain knowledge in SaaS, Mobile, APIs, SDKs, data integration, Marketing Automation, Direct Marketing, Analytics or Programming
- Hands-on experience with Braze or a comparable customer engagement platform
- Excellent written and verbal communication skills
Nice to have
- Experience with message channels prevalent in the Korean market (e.g. KakaoTalk)
- Existing platform fluency in Braze
What you get
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
Worth weighing
- No specific salary listed
- Role requires both remote and onsite work with periodic travel
- Job description notes that it cannot cover every duty, indicating potential for varied responsibilities
Summarised from Braze's posting. Read the full original.
Listed by Braze on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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