or apply directly on Boulevard's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Boulevard's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 77% of Boulevard's roles list one
- Ghost-job risk at Boulevard
- high 8 stale, 1 reposted of 22 open
- Hiring momentum
- 32 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Boulevard's own greenhouse board since 2026-08-03. Full hiring picture for Boulevard.
About this role
As the Onboarding Manager at Boulevard, you will lead a team of 8–12 Onboarding Specialists focused on activating clients in the Small/Medium Business segment. Your role involves managing team performance, ensuring efficient onboarding processes, and maintaining high standards of customer success. You will also analyze operational trends, coach your team, and collaborate with cross-functional partners to enhance the onboarding experience.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Boulevard as an employer.
What you need
- 3+ years in SaaS onboarding, implementation, or customer success
- 1–2 years of team leadership experience
- Ability to manage a high-volume portfolio with velocity and forecasting discipline
- Strong coaching skills
- Experience with data hygiene and reporting integrity in CRM tools
- Experience with project management or implementation platforms
Nice to have
- Experience managing high-volume onboarding motions
- Experience with Gong or similar conversation intelligence tools
- Experience within wellness, healthcare, med spa, salon, or service-based industries
- Familiarity with GuideCX or related SaaS operational platforms
- Six Sigma, PMP, or other process-improvement credentials
What you get
- 401(k) match
- Dental, medical, vision, and life insurance
- Flexible vacation day policy
- Fully remote work with a monthly work from home stipend
- Family planning resources and specialized support programs
- Equity opportunities
Worth weighing
- Role involves managing a high-volume customer segment which may be fast-paced and demanding
- Success metrics are heavily focused on speed and efficiency, which may require constant monitoring and adjustment
- Coaching and accountability are emphasized, which may require strong leadership skills
Summarised from Boulevard's posting. Read the full original.
Listed by Boulevard on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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