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Bitwarden

Principal Implementation Engineer, Customer Support

Bitwarden · Remote, United Kingdom

Posted 22 days ago

or apply directly on Bitwarden's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Bitwarden's roles stay open a median of 23 days
Reposted
No
Salary listed
No
25% of Bitwarden's roles list one
Ghost-job risk at Bitwarden
low
1 stale, 4 reposted of 48 open
Hiring momentum
68 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Bitwarden's own greenhouse board since 2026-08-03. Full hiring picture for Bitwarden.

About this role

As a Principal Implementation Engineer at Bitwarden, you will act as a Subject Matter Expert for the company's services, leading technical planning and execution for new deployments, particularly for large enterprise clients. Your role involves advising customers on best practices, assisting with implementations, and collaborating with engineering teams to address customer needs and feature requests. You will also participate in customer reviews and contribute to internal projects, all while working remotely from the UK.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bitwarden as an employer.

What you need

  • Excellent English and grammar
  • Excellent problem-solving skills
  • A passion for supporting team members and sharing knowledge
  • A strong sense of empathy and the ability to advocate for others
  • Experience from a previous technical position (e.g. Systems Engineer, Implementation Engineer, DevOps Engineer, IT Infrastructure Engineer)
  • Ability and desire to work remotely

Nice to have

  • Familiarity with Bitwarden
  • Familiarity with Linux, Windows, and macOS
  • Familiarity with Docker (Swarm Mode), Kubernetes, and Podman
  • Familiarity with NFS, SMB/CIFS, and Block storage
  • Familiarity with Bash and PowerShell

Worth weighing

  • Remote work is required, so candidates must be comfortable with that arrangement.
  • The role involves a significant focus on enterprise-level engagements, which may require advanced technical skills and experience.
  • Some travel may be required for customer meetings and industry events.

Summarised from Bitwarden's posting. Read the full original.

Listed by Bitwarden on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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