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AXS

AXS _Contact Center Representative I

AXS · Frisco, TX; Scottsdale, AZ

Posted about 3 months ago

or apply directly on AXS's site. We never take the application ourselves.

Is this posting real?

This role has been open
78 days
AXS's roles stay open a median of 78 days
Reposted
No
Salary listed
No
69% of AXS's roles list one
Ghost-job risk at AXS
high
37 stale, 0 reposted of 39 open
Hiring momentum
65 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from AXS's own greenhouse board since 2026-08-03. Full hiring picture for AXS.

About this role

As a Contact Center Representative at AXS, you will handle a high volume of inbound calls to assist customers with inquiries, invoice questions, and complaints. You will be expected to maintain a professional demeanor while following communication scripts and achieving performance metrics related to call handling and customer experience. This role requires strong communication skills and the ability to manage multiple tasks effectively.

Our read on this posting2.6out of 5
benefits
5/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AXS as an employer.

What you need

  • Successful completion of new hire training and nesting
  • Two years plus previous experience in a customer support role
  • Track record of exceeding performance metrics
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM, Workforce systems and practices
  • Customer focus and adaptability to different personality types

Nice to have

  • Bilingual (English and Spanish)
  • Higher education and contact center certifications

What you get

  • Medical, dental and vision insurance
  • Paid holidays
  • Vacation and sick time
  • Company paid basic life insurance
  • Voluntary life insurance
  • Parental leave

Worth weighing

  • Pay scale is listed at $18.00
  • Position is not eligible for a bonus
  • Employer does not offer work visa sponsorship
  • Role may involve handling difficult customer interactions

Summarised from AXS's posting. Read the full original.

Listed by AXS on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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